If I Guy A Website Template Designed For Squarespace, Do I Have To Host My Site With Squarespace?

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For questions well-nigh the legacy Squarespace 5 platform, please visit its Assistance Center:

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Regain access to your account or site

If yous've tried to recover your Squarespace business relationship and still tin can't access it, we're here to assist. Delight enter equally much information as you can, just if you're not sure almost specific details, provide your best judge.

Before you begin:

• Did yous already try to recover your account through the login page? We'll ask you to try that first if you haven't yet.

• For your security, we'll only provide business relationship details to the account holder.

• For assist recovering a Google Workspace account, contact the states hither.

Electronic mail address where we tin can contact you.

What situation led to the trouble accessing your account?

URLs of whatever websites connected to the account. Enter every bit many domains as possible.

Please attach both of the following documents:

• A government-issued ID. For example, a commuter's license, passport or permanent resident card.

• A depository financial institution statement that shows the bank header, bank accountholder name, and the most recent Squarespace charge. You are free to obscure other personal information in the document. (Not required for two-factor authentication issues.)

Note:

• If you entered multiple websites in a higher place, attach statements showing the about recent charge associated with every site.

• Ensure your files are .jpg or .png and so we can view them.

Request Business relationship Access

Follow these steps:

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Request a Refund

Hear back in two business concern days.

If you accept a revenue enhancement exemption certificate, attach it here. .pdf, .png, .jpeg file formats are accepted.

Use this grade to submit a request nearly exemption from sales tax collected for Squarespace payments.

Enter the details of your request hither. If you're not based in a country or state where we collect taxes, and you believe we shouldn't collect taxes from y'all, please explain.

If you have feedback nigh how we collect sales tax, submit it here. Your feedback helps brand Squarespace meliorate, and we review every asking we receive. Delight note that nosotros can't reply individually, but we'll contact you lot if we need more than details.

General sales taxation feedback

Request an exemption from sales tax

Help and support during the
Coronavirus Pandemic

Nosotros understand the tremendous challenges the Coronavirus pandemic is causing for people and small businesses across the world. Here at Squarespace Customer Support, we're doing everything we can to answer your questions and provide help to our community.

If you need support during these uncertain times, submit the following form and we'll look into options for y'all. Please provide specific details regarding your event or request, such equally:

• Pause or cancel my subscription

• Discuss options for financial relief from subscription costs

• Assist me adjust my site to the electric current state of affairs

• Advise me on how to all-time gear up my new site

• Enable a specific feature on my site

A fellow member of our squad will respond as quickly as possible.

Upload a screenshot of the issue you're having, or the site content you'd like to modify, so we tin help y'all more quickly. Learn how to take a screenshot here: http://sqsp.link/w5Jigj

We are experiencing longer than normal expect times for live chat, give thanks you for your patience. Email is available 24/7.

Squarespace Scheduling and Acuity Scheduling have merged Help Centers. If you're coming from the Acuity Help Center, yous'll find the assist you need hither. All guides well-nigh Squarespace Scheduling also apply to Acuity; the handful of features that are different are clearly marked.

Please employ this form to submit a asking regarding a deceased Squarespace customer's site. Our deepest condolences go out to you and your family during this time, and we appreciate your patience as we work through your request.

Due to privacy concerns and restrictions, nosotros unfortunately can't provide you with administrative control of the site. However, if an immediate family member or legal representative completes the form beneath, we may exist able to grant Billing permissions so the site tin can remain active or cancel any active subscriptions.

Note that Billing permissions don't include the ability to edit the site'southward content. You can read more about this here.

A note regarding Squarespace five sites:
Squarespace 5, our legacy platform, doesn't allow permissions to be edited. Yet, we can cancel or remove the site.

Submit a asking most a deceased customer'southward website

URL of the site connected to the deceased user's account

Whatever comments, requests, or concerns we should know?

Delight attach the following documents:
• An image of your government-issued ID, such as a driver'due south license, passport, military machine ID, or permanent resident carte du jour. This is for proof of your human relationship to the deceased.
• An image of the deceased person'due south obituary, death certificate, and/or other documents.
• Whatever additional documents, such as Legal Representation documentation.

Delete My Account

Before you request to delete your Squarespace business relationship, please review this guide to:

• Understand what happens when we delete your account.

• Make certain it's what you really want to do.

• Take a few steps to prepare. For instance, you'll need to cancel all subscriptions offset.

Once you submit your asking, y'all'll receive an email from our team to verify your account access and ostend that this asking wasn't made in error.

Delete My Account Request Verification Form

Earlier you provide your government issued ID beneath, did you know that you can submit a request to delete your business relationship to Squarespace here (without providing your ID)? This form is only for people who have lost access to: (1) their Squarespace account; or (2) the email address associated with their Squarespace account.

Delight upload a re-create of some class of authorities issued ID (i.due east. driver's license or passport). You may blur out any sensitive information before yous upload.

Email address for communication regarding your asking

Upload ID

Questions virtually Squarespace Select

To larn more about Squarespace Select, our premium plan for dedicated site support, visit this Help guide.

If you lot still take questions near the Select plan, complete the fields below to transport us a bulletin.

{ "peak::memberareas:billingsignup":"New Release Squad (Conversation)", "top::memberareas:creatingmemberareas":"New Release Team (Chat)", "superlative::memberareas:managingmemberareas":"New Release Team (Conversation)", "top::media:video-storage":"New Release Team (Chat)" }

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Squarespace domains overview

Registering a domain through Squarespace gives your website a professional look and avoids the need to register a domain with a 3rd-party provider. All Squarespace domains are officially hosted past our two registrars, Squarespace Domains LLC and Tucows, and managed through your Squarespace site. To learn more about the deviation between websites and domains, visit Spider web hosting vs. domain hosting.

We've traditionally offered one free domain with the purchase of an annual Squarespace programme, and now anyone with a paid Squarespace site tin can register domains for $20 to $70 each per twelvemonth.

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Register 1 gratis domain with an annual plan

All Squarespace accounts with annual billing terms include one custom domain for a year. To acquire more, visit Gratis Squarespace domain offering.

Buy Squarespace domains

You can register boosted domain names on any Squarespace program. Each domain name is $20 to $70 per year. Pricing depends on the domain's top-level domain (TLD). As long every bit you accept a credit card on file, you tin purchase domain name(southward) from Squarespace.

To notice a domain's cost you lot tin can search for it on our domain proper noun search page or in your Domains panel.

Domains may be subject to land and local sales taxes. If your domain is field of study to revenue enhancement, y'all'll see information technology added at checkout. To learn more than, visit our guides on taxes in the United states of america, Uk, European Wedlock, Canada, or Australia.

To larn more, visit Registering Squarespace domains.

Bachelor TLDs

A TLD is the last office of a domain name after the "." Yous tin can cull from 200+ TLDs.

Choosing a domain proper name

When you're choosing a new domain name, think about keywords that match your site'south purpose or brand. We recommend using a .com TLD when information technology's available, merely you might also consider a TLD that matches your business or location, like .cruises or .london.

What if I already take a domain?

If you own a domain name purchased through another provider (like GoDaddy or 1&1), y'all can transfer it to Squarespace and manage information technology through your site. If you tin't transfer your domain, you tin connect it instead by changing your DNS settings.

Limitations

Registration

Yous can't register a domain name that'south already registered by someone else.
You can't register a domain without a Squarespace account.
You lot can't register premium domains with Squarespace. Likewise known as later on-market place, pre-registered, or secondary-market domains, premium domains are domains that someone previously registered and put back on the market for resale.

Naming

Squarespace domains can have between 3 and 63 characters. Keep in listen that shorter domain names are easier to call up.
A Squarespace domain can't have the give-and-take "squarespace" or "sqsp" in it.
Domains tin can only have letters, numbers, and hyphens. Yous can't add symbols like$ or*.
Squarespace domains don't back up about special characters (such as ü, é, or ñ). If your domain contains a special graphic symbol, information technology may not display properly on all browsers. If a browser can't display the grapheme, it will reformat the domain with actress characters and dashes. For example, the domain "übercool.de," redirects to "xn--bercool-m2a.de" in unsupported browsers.

Purchasing a registered Squarespace domain

If you'd like to purchase a domain owned by a Squarespace domain customer, fill out the Whois contact grade and we'll send your request to the current domain'south possessor. This option is only available for domains withSquarespace Domains LLC as their registrar.

FAQ

For a full list of common questions on Squarespace domains, visit Squarespace domains FAQ.

Full DNS Control, Whois Privacy, and SSL

All Squarespace domains come with full DNS control. Yous can map your domain wherever y'all want or transfer it to a different provider (although we prefer if you keep it with Squarespace, of course).
You can move domains betwixt Squarespace sites in the aforementioned business relationship.
We provide free Whois privacy to protect your personal information. With almost registrars, domain privacy is a paid service that is added on to your subscription. With Squarespace, domain privacy is included.
All Squarespace domains that point to a Squarespace site automatically generate a free SSL document to ensure your visitors can admission your site securely.

Get started

To get started, follow these steps:

In theHome bill of fare, clickSettings, then clickDomains.
Click Get a domain.
Follow the steps in the panel to get your costless domain or buy additional domains.